FAQ
Here you can find all the answers to the questions we are most often asked about our mobile geolocation service, MobiLocator.
If you have any other questions, do not hesitate to contact us directly on the contact page. We will be happy to help you.
How MobiLocator works
How does it work?
To geolocate a phone, you just need to provide us with the phone number associated with the mobile phone you are looking for, as well as your email address. The mobile you are looking for will then receive a message asking it to transmit its position. We send you its location by email or SMS.
How long will it take?
Geolocation is instantaneous! As soon as the phone has given its geolocation authorisation, the information is sent directly to us and we automatically transmit it to you.
Will it work with my phone?
Absolutely! MobiLocator works with any phone. No matter the brand, no matter the operator and no matter the phone plan... As long as geolocation is enabled, data can be transmitted.
My Mobilocator Account
How do I log in to my account?
When you registered on Mobilocator, you should have received an email containing your login details. You can then go to our login page and use these credentials to log into your account.
How to get an invoice ?
To obtain an invoice from Mobilocator, please contact our customer service by email or by phone who will send you one.
Price and subscription
How much does it cost?
After the 48-hour trial period, MobiLocator works by subscription system. The subscription to MobiLocator costs 34,90€ per month. This allows you to enjoy our services anywhere, any time.
How do I cancel?
Do you wish to cancel your subscription? We are sorry to see you go, but please know that the most important thing for us is to provide you with a quality service and to satisfy you as much as possible. If you no longer need the geolocation service, you can cancel your subscription free of charge at any time and without justification. We will simply need the email address you used when you registered. If you have forgotten it, contact us directly and we will do our best to help you.
Why choose MobiLocator?
Accessible Service
Without downloading and accessible from any device, our geolocation solution is the most adapted! From your computer or your phone, access your personal space to your geolocation history.
A 100% secure geolocation service
In addition to being 100% legal, our mobile location service is highly secure. All actions performed on the site and all data transmitted are encrypted, ous and confidential.
A 100% efficient geolocation service
Our service allows you to locate a mobile phone anywhere in the world with great accuracy. Thanks to this technique, you can even track the movements of a mobile in real time.
